Privacy Policy

Privacy Policy

Last updated: July 2026

MatteHands ("we", "our", "us") values your privacy. This policy explains how we collect, use, and protect your personal information when you visit mattehands.com or make a purchase.

Information we collect

  • Order information: Name, email, shipping address, payment details (processed securely by Shopify Payments)
  • Account information: Email, name, order history if you create an account
  • Browsing data: Pages viewed, products viewed, referral source via Shopify Analytics

How we use your information

  • To process and fulfill your orders
  • To communicate about your order (confirmation, shipping, updates)
  • To send marketing emails if you've opted in (you can unsubscribe anytime)
  • To improve our store and product offerings

Data sharing

We do not sell your personal information. We share data only with trusted third-party services necessary to run our store: Shopify (platform), Shopify Payments (payment processing), and Canada Post/USPS (shipping).

Cookies

We use essential cookies required for the store to function, plus analytics cookies via Shopify. You can control cookie preferences through your browser settings.

Your rights

You can request access to, correction of, or deletion of your personal data by emailing hello@mattehands.com.

Contact

For privacy-related questions: hello@mattehands.com